1. Introduction
Vipraka is an international-standard online gaming platform committed to ensuring the highest level of security and privacy for its users. This Privacy Policy explains what personal data Vipraka collects, how it is used, and the steps we take to keep your information safe.
We believe complete transparency is the best way to earn user trust. This policy contains nothing hidden — everything we do and do not do with your data is clearly stated here.
By using the Vipraka website, mobile app, or any of our services, you are considered to have accepted this Privacy Policy. If you disagree with any part of this policy, please contact our support team.
This Privacy Policy is part of Vipraka's Terms & Conditions integral part. We recommend reading both together.
2. What Information We Collect
Vipraka only collects data that is genuinely necessary to deliver our services and meet legal obligations. We never gather information beyond what is needed.
2.1 Information Collected at Registration
- Full name and date of birth (for age verification)
- Email address and mobile number
- Current address and country
- Username and password (stored in encrypted form)
- Currency preference and language settings
2.2 Identity Verification (KYC) Information
- Copy of government-issued ID (national ID card or passport)
- Proof of address document (bank statement or utility bill)
- Proof of payment method ownership
- Selfie or liveness check (if required)
2.3 Information Collected Automatically During Use
- IP address and device information
- Browser type and operating system
- Page visits, clicks, and session duration
- Transaction history and gaming activity
- Cookie and local storage data
| Type of data | Reason for collection | Retention period |
|---|---|---|
| Personal identity | Account Management | 5 years after account closure |
| KYC Documents | Legal Obligations | 7 years after account closure |
| Transaction history | Financial Audit | 7 years after account closure |
| Gaming Logs | Dispute resolution | 1 year |
| Cookie Data | User experience | End of session or 30 days |
3. How Your Information Is Used
Vipraka uses your data only for specific, legitimate purposes. It will never be used for anything beyond what you have consented to.
3.1 Primary Use
- Account creation, management, and verification
- Deposit & withdrawal processing
- Delivering gaming services and creating a personalized experience
- Customer support and technical assistance
- Bonus and promotion management
3.2 Legal & Security Use
- Compliance with Anti-Money Laundering (AML) regulations
- Fraud prevention and unauthorized access prevention
- Meeting reporting obligations to regulatory authorities
- Dispute resolution and establishing legal claims
We never: Selling your data to advertisers, sending marketing emails without your consent, or sharing unnecessary information with third parties.
5. Security Measures
Vipraka protects your data using industry-leading technology and practices. Our security infrastructure is regularly audited by international security experts.
- 256-Bit SSL/TLS Encryption: All data transfers across the website and app are encrypted.
- Two-factor authentication (2FA): Option to add an extra layer of security to your account.
- Encrypted Database: All sensitive data is stored in encrypted form.
- Firewall & DDoS protection: Advanced measures to prevent cyberattacks.
- Regular security audits: Regular system audits conducted by independent third-party experts.
- Access Control: Only authorized personnel may access personal data.
Your Responsibilities: Keep your password and login details confidential. If anyone asks for your password claiming to represent Vipraka, notify us immediately.
6. Cookie Policy
The Vipraka website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.
6.1 Types of Cookies
- Essential Cookies: Required for login sessions and site security. The site cannot function properly without them.
- Functional Cookies: To remember your language preference and settings.
- Analytics cookies: Anonymous statistics collected to understand how the site is used.
- Marketing cookies: For showing personalized ads with your consent only.
You can disable non-essential cookies at any time through your browser settings, though some features may become limited as a result.
7. Your Rights
Vipraka respects your data rights. Under international privacy law, you are entitled to the following rights:
Right to access your data
You may request a full report of the information we hold about you. We will provide a complete report within 30 days.
Right to rectification
If any of your information is inaccurate, you may request a correction and we will address it as promptly as possible.
Right to erasure
You may request that your personal data be deleted, provided there is no legal obligation requiring us to retain it.
Right to data portability
You may request a copy of your data in a machine-readable format.
Right to object to processing
You may object to the use of your data for specific purposes. You can opt out of marketing emails at any time.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 business days.
8. Minor Protection
All Vipraka services are strictly for users aged 18 and above. We never knowingly collect data from or allow minors to register an account.
Age is verified at registration and confirmed through government-issued ID during the KYC process. If a minor attempts to open an account using false information and we become aware of it, the account will be immediately closed and all associated data will be deleted.
Parents and guardians are encouraged to monitor their children's internet use and to notify us of any concerns.
9. Policy Changes
Vipraka may update this Privacy Policy from time to time. Changes may be made due to updates in applicable law, the adoption of new technology, or improvements to our services.
If any significant changes are made, we will notify you by email in advance. The date of the latest update will always be displayed at the top of this page. Continued use of the site after a policy change constitutes your acceptance of the updated policy.
Keep a valid email address linked to your account to stay up to date. Notices of important policy changes will be sent directly to your inbox.
10. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch. Our dedicated privacy team is ready to respond to all enquiries.
- Email: [email protected]
- Response time: Within 30 Business Days
- Language: Support available in both Bengali and English
- Support: 24/7 Live Chat Support Available
Protecting your privacy is our responsibility. Please do not hesitate to reach out to us with any concerns.
Why Vipraka Is Trustworthy on Privacy
Our data protection practices meet international standards — here are a few key reasons why.
End-to-end encryption
Every piece of your data and every transaction is encrypted with 256-bit SSL — the same technology used by the world's leading banks.
No sale of data
Your personal data is never sold or rented to third parties. That is a core commitment we stand by.
GDPR Compliant
We comply with international GDPR privacy regulations. You retain full control over your own data.
Regular security audits
Independent security experts regularly audit our systems and identify vulnerabilities.
Minimal data collection
We only collect data that is necessary. We do not ask for unnecessary personal information.
24/7 Privacy Support
Our team is available around the clock to assist you with any privacy concerns.
Game responsibly
Read the Vipraka Privacy Policy and play with confidence. Your data is secure — open an account today.